Frequently asked questions related to WooCommerce

Why isn't Crosslist connecting to my WooCommerce store?

Unlike most other marketplaces Crosslist supports, WooCommerce runs on your own self-hosted WordPress site rather than a centrally hosted platform.

As a result, your hosting provider or a security layer such as Cloudflare, Wordfence, or Sucuri may block or challenge the API requests Crosslist sends to your store. This is a common issue for third-party integrations connecting to self-hosted WooCommerce stores, not something specific to Crosslist.

WARNING

If your WooCommerce site uses a firewall or security service, you may need to allow Crosslist's API requests through it. Otherwise, Crosslist may be unable to create, update, or sync your listings.

If you don't manage your site's hosting or security settings yourself, please share this with your site or system administrator so they can grant Crosslist the access it needs.