Frequently asked questions related to Poshmark

Why do my listings disappear after posting?

If you see a “Successfully posted” status in Crosslist but the listing disappears from Poshmark shortly afterward, it means the post was created successfully but later removed by Poshmark.

This usually happens because of a violation of Poshmark’s relisting policy.

When this occurs, Poshmark may delete the affected listings and/or temporarily suspend your account.

Unfortunately, Crosslist has no control over these removals. To resolve the issue, you’ll need to reach out directly to Poshmark Support.

Why are my Poshmark listings showing square images?

Some marketplaces, such as Poshmark and Depop, require images to be in a square format (aspect ratio 1:1).

Other marketplaces, like eBay, allow rectangular images.

When you cross list from a marketplace such as eBay to Poshmark, Crosslist will automatically add black borders to your rectangular images to convert them into squares.

This ensures that no important parts of your product image are cropped out, which would happen if you uploaded the image directly to Poshmark without adjustments.

If you prefer to remove the black borders and instead zoom in on your images, follow this tutorial.