Autodelist

Crosslist helps you keep your inventory accurate across all connected marketplaces.

With Autodelist, Crosslist automatically removes or updates your other active listings when an item sells on one marketplace. This helps prevent double sales, reduces manual work, and keeps your inventory in sync.

Autodelist works together with sales tracking. Once Crosslist detects a sale, it updates your other listings based on the remaining quantity and each marketplace's capabilities.

INFO

Autodelist is available on Gold and Diamond plans.

How Autodelist works

When Crosslist automatically detects a sale, it checks:

• Which marketplace the item sold on
• How many units were sold
• How many units are still available in Crosslist
• Which other marketplaces the item is listed on

Based on this information, Crosslist will automatically:

• Delist the item from other marketplaces when it's sold out
• Reduce the available quantity when you still have stock, where supported
• Relist the item where needed, depending on the marketplace

WARNING

Autodelist only works for linked listings.

Your listings must have been imported, posted, or manually linked through Crosslist.

If a listing isn't linked, Crosslist cannot automatically detect its sales or delist it from other marketplaces.

Enable Autodelist

To enable Autodelist:

1. Go to Account > Settings > Autodelist.
2. Enable Autodelist for each marketplace you want to synchronize.
3. Make sure your marketplace accounts are connected and you're signed in.
4. For extension-based marketplaces, keep your computer awake with Chrome open and the Crosslist extension active.

Once enabled, Crosslist will automatically monitor new sales and synchronize your inventory across supported marketplaces.

Cloud vs Chrome extension

Crosslist performs two separate operations:

1. Sales detection: Detects when an item sells on a marketplace.
2. Autodelist: Removes or updates the corresponding listings on your other marketplaces.

Depending on the marketplaces involved, either operation may run through the cloud or require the Chrome extension.

• Cloud-based: Works automatically through our servers, even when your computer is off.
• Chrome extension-based: Requires your computer to remain awake with Chrome open, the Crosslist extension active, and your marketplace accounts logged in.

WARNING

Even if a sale is detected through the cloud, your computer may still need to be on for Autodelist to work on other marketplaces.

For example, if an item sells on eBay and is also listed on Poshmark, Crosslist detects the eBay sale through the cloud. However, your computer must be on for Crosslist to remove the Poshmark listing, since Poshmark requires the Chrome extension.

Marketplace overview

The table below shows the connection method used for sales detection and Autodelist actions on each marketplace, as well as what happens when you still have stock remaining.

Marketplace	Method	Quantity type	Action when stock remains
Depop	Cloud	Multi-quantity	Reduces quantity
eBay	Cloud	Multi-quantity	Reduces quantity
Etsy	Cloud	Multi-quantity	Reduces quantity
Facebook Marketplace	Cloud (US), Extension (Others)	Single-quantity	No action
Grailed	Extension	Single-quantity	Relists
Mercari	Extension	Single-quantity	Relists
OfferUp	Extension	Single-quantity	No action
Poshmark	Extension	Multi-quantity	Reduces quantity
Shopify	Cloud	Multi-quantity	Reduces quantity (archives or sets to 0 when sold out)
Vinted	Extension	Single-quantity	No action
Whatnot	Extension	Multi-quantity	Reduces quantity
WooCommerce	Cloud	Multi-quantity	Reduces quantity

When your remaining quantity reaches 0, Crosslist automatically delists the corresponding listings. When stock remains, Crosslist follows the behavior shown above.

INFO

For extension-based marketplaces, both sales detection and Autodelist actions require your computer to be awake (not in sleep mode), Chrome open, and the Crosslist extension active.

Make sure you're also logged in to Crosslist and your marketplaces in the same browser.

How quickly does Autodelist work?

Crosslist usually detects sales within 15 minutes. For Vinted, detection can take up to 30 minutes.

Once a sale is detected, Crosslist initiates the necessary Autodelist actions.

For extension-based marketplaces, these actions can only be completed while your computer and Chrome extension are active.

If your computer is off or asleep, the required actions may be delayed until your computer and browser are active again.

Limitations

There are a few things to keep in mind:

• Multi-variant listings: Autodelist is not currently supported for listings with multiple variants.
• New sales only: Autodelist only applies to sales automatically detected after the feature has been enabled.
• Manual and historical sales: Manually added or historically imported sales do not trigger Autodelist.
• Canceled sales: Crosslist cannot automatically detect canceled sales. If an item has already been delisted, you'll need to relist it manually.
• Vinted: Vinted only supports single-quantity listings and does not allow the same listing to be relisted automatically when stock remains.

Common issues and fixes

If an item hasn't been automatically delisted, check the following:

1. Subscription: Make sure you're on a Gold or Diamond plan.
2. Autodelist settings: Verify that Autodelist is enabled for the relevant marketplaces under Account > Settings > Autodelist.
3. Linked listings: Make sure the sold listing and its corresponding marketplace listings are linked to Crosslist. They must have been imported, posted, or manually linked.
4. Chrome extension: If either sales detection or delisting requires the extension, your computer must be awake with Chrome open and the extension active.
5. Marketplace connections: Make sure you're still logged in to the relevant marketplaces and that your connections are active.
6. Detection time: Allow at least 15 minutes for sales detection, or up to 30 minutes for Vinted.

INFO

Remember that sales detection and Autodelist are separate operations. A sale may already appear in your Crosslist account while the corresponding listings are still waiting to be delisted through the Chrome extension.