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Autodelist

Crosslist helps you keep your inventory accurate across all connected marketplaces.

Autodelist automatically removes or updates the quantity of your other active listings when an item sells on one marketplace. This helps prevent double sales, reduces manual work, and keeps your multichannel inventory in sync.

Autodelist works together with sales tracking. When Crosslist detects a sale, it records the sale in your account and then updates the remaining listings based on your item quantity and the marketplace’s capabilities.

INFO

To use this feature you need the Gold or Diamond subscription.

How autodelist works

When Crosslist detects that an item has sold, it checks:

  • Which marketplace the item sold on
  • How many units were sold
  • How many units are still available in Crosslist
  • Which other marketplaces the item is listed on

Based on this information, Crosslist will either:

  • Delist the item from other marketplaces
  • Reduce the available quantity where supported
  • Relist the listing where needed

Enable autodelist

To enable autodelist:

  1. In Crosslist, go to Account, then Settings, then the Autodelist page
  2. Toggle on autodelist for each marketplace you want to enable
  3. Make sure you are signed in or connected to each selected marketplace
  4. Keep the Crosslist Chrome extension active for extension-based marketplaces

Once enabled, Crosslist will start checking for sales and applying autodelist actions where supported.

Autodelist

Sales detection & delist

How autodelist behaves for a given marketplace depends on two things:

  • How Crosslist detects sales there (server-based or Chrome extension-based).
  • Whether the marketplace supports listing more than one unit at a time.

This table is the key reference for understanding the behavior sections below. It decides whether Crosslist delists, reduces quantity, or relists an item after a sale.

MarketplaceSales detectionQuantity typeAction when stock remains
eBayServer-basedMulti-quantityReduces quantity
EtsyServer-basedMulti-quantityReduces quantity
ShopifyServer-basedMulti-quantityReduces quantity
WooCommerceServer-basedMulti-quantityReduces quantity
WhatnotChrome extensionMulti-quantityReduces quantity
DepopChrome extensionMulti-quantityReduces quantity
PoshmarkChrome extensionMulti-quantityReduces quantity
MercariChrome extensionSingle-quantityRelists
GrailedChrome extensionSingle-quantityRelists
Facebook MarketplaceChrome extensionSingle-quantityNo action
VintedChrome extensionSingle-quantityNo action

INFO

If there's no stock remaining, the item will automatically delist.

Single-quantity and multi-quantity behavior

Autodelist behavior depends heavily on whether the item has a quantity of 1 or more than 1.

When quantity is 1

If the item has a quantity of 1 and it sells on one marketplace, Crosslist can delist the corresponding listings from the other marketplaces.

This is the most common autodelist scenario.

Example:

You have 1 jacket listed on eBay, Poshmark, and Mercari.

The jacket sells on eBay.

Crosslist records the sale and delists the jacket from Poshmark and Mercari where supported.

When quantity is greater than 1

If the item has multiple units available, Crosslist does not automatically treat the entire item as sold after one sale.

Instead, Crosslist reduces the remaining quantity.

Example:

You have 5 units of the same item in Crosslist.

1 unit sells on eBay.

Crosslist reduces the quantity from 5 to 4.

Individual listing quantity field

Autodelist on single-quantity marketplaces with remaining quantity

Multi-quantity marketplaces get their listed quantity updated to match your new total, where supported.

For single-quantity marketplaces that support relisting, Crosslist will relist the item there if you still have stock remaining in Crosslist, so you don't lose that sales channel.

Single-quantity marketplaces that don't support relisting (like Vinted and Facebook Marketplace), their listings simply end when they sell there and won't be relisted; Crosslist only delists these listings if a sale elsewhere uses up your last unit.

INFO

This relisting behavior is easy to miss if it's not expected. A sale on a single-quantity marketplace doesn't just reduce your count, it also puts a fresh listing back up on that marketplace automatically.

How Crosslist detects sales

Crosslist uses one of the following methods to detect sales, depending on the marketplace:

WARNING

Crosslist can only track sales for listings that are linked in Crosslist, meaning Crosslist has the marketplace URL for that listing. Unlinked listings won't be detected, even if they're on a supported marketplace.

Sales are typically detected within 15 minutes. For Vinted specifically, detection can take up to 30 minutes.

Server-based autodelist

For the following marketplaces, sales detection happens fully automatically through our servers:

  • eBay
  • Etsy
  • Shopify
  • WooCommerce

Your browser and computer do not need to stay open for these marketplaces.

When a sale is detected, Crosslist can automatically record the sale and trigger autodelist actions for the linked listings.

Chrome extension-based autodelist

For all other marketplaces, automatic sales detection and autodelist require:

  • The Crosslist Chrome extension
  • A desktop browser session
  • Your computer and browser to periodically remain active

WARNING

Chrome extension-based autodelist requires your browser to be active from time to time.

If your computer is turned off, in sleep mode, or your browser remains closed for a long period, Crosslist may not detect sales immediately on extension-based marketplaces. Keep your computer awake and your browser open for autodelist to keep working on these marketplaces.

Limitations

  • Vinted only supports listings with a quantity of 1 and does not allow the same listing to be relisted. If an item sells on Vinted while you still have remaining quantity in Crosslist, the Vinted listing won't be relisted.
  • Autodelist is not supported for multi-variant listings.
  • Extension-based sales detection runs every 15 minutes.
  • Autodelist only applies to new sales detected after it has been enabled. Historical sales can be imported, but they will not trigger autodelist actions.
  • Manually adding a sale (through manage sales) will not trigger a delist, quantity reduction or relist. Only automatically detected sales do.
  • Crosslist cannot detect canceled sales. If a sale is canceled after the item has already been delisted, you will need to relist the listing manually.