Frequently asked questions related to Vinted

Why do I get a captcha message when posting on Vinted?

For reasons not fully explained by Vinted, accounts are sometimes flagged and required to complete a captcha before continuing.

When this happens, click the URL shown in the error and complete the captcha.

If the error persists, create one listing manually on Vinted (using your computer, not the mobile app).

During the manual listing process, you should be prompted with the captcha again. Complete it and publish the listing.

Afterward, you can continue using Crosslist as normal.

Although the exact reasons for captchas are unknown, some common triggers include:

• Logging into the same Vinted account from multiple computers.
• Posting low-quality or stock images.
• Uploading a large number of listings in a short period of time without having a Vinted Pro account.

WARNING

If you continue to receive captcha messages repeatedly, it’s best to take a break and resume after 24 hours to safeguard your account.

Why is my Vinted listing deleted as a duplicate listing?

Vinted is very strict when it comes to duplicate listings. Normally, Crosslist prevents this by first delisting your existing listing and then relisting it to avoid duplicates.

However, if a manual action takes place on your account — for example, if a listing is relisted manually on Vinted or through another tool — the connection between Crosslist and Vinted is broken.

In this case, Crosslist cannot delist the original listing from Vinted, but it will still post the new one.

As a result, Vinted may flag the new listing as a duplicate of the old one.

To avoid this, always manage and modify your Vinted listings through Crosslist instead of manually or through third-party tools.

This ensures the link between your listings remains intact and prevents duplicate deletions.

Why is posting to Vinted sometimes slow?

Crosslist uses a queuing system to distribute listings gradually across marketplaces. This approach safeguards your account and helps prevent rate limits.

For Vinted in particular, posting may appear slower because we need to leave longer intervals between listings than with other marketplaces so you don't run into the aforementioned rate limits.

As a result, posting on Vinted can take up to 45 seconds per listing, but rest assured — your listings will be posted successfully.

INFO

You don't need to wait in front of your screen.

Simply leave your computer open and Crosslist will continue posting in the background until all listings are completed.

How can I list items heavier than 2 kg/4 lbs on Vinted?

On Vinted, shipping options are determined by category. More info about this can be found here.

If you see this error, it means the selected category requires Vinted’s prepaid shipping labels, which are limited to 2 kg in the UK and 4 lbs in the US.

Some categories in the UK allow prepaid labels for heavier items, while in the US certain categories let you arrange your own shipping.

To resolve this, either select a different category with a higher weight limit or reduce the listed weight

Why are listings not showing up in the bulk import tool?

If no listings appear, first make sure you are logged into the correct Vinted account in a new tab of the same browser you are using with Crosslist.

If the correct account (with active listings) is connected but nothing shows, check whether your shop is set to Vacation mode. When Vacation mode is enabled, Crosslist cannot import your listings.