Frequently asked questions related to Etsy

What is a production partner and why do I need one?

Etsy only allows you to sell handmade items that are either made by you or by a production partner that is clearly disclosed in your listings.

This requirement applies exclusively to handmade items. Vintage items (20 years or older) do not require a production partner.

If you sell handmade items created by someone else, you must add that person or business as a production partner in your Etsy account.

Click here for a tutorial on how to do this.

This rule is in place to ensure that mass-produced goods are not listed as handmade items on Etsy.

INFO

A production partner is not the same as a supplier or wholesaler.

Etsy requires you to name anyone who helps you physically produce your items (such as a printer, casting service, or manufacturer).

Simply buying and reselling finished products does not qualify as handmade and is not allowed.

Why do I still get errors related to my shipping settings?

If you continue to see errors related to your Etsy shipping settings, it usually means there is a mismatch between your shipping profiles in Crosslist and your shipping profiles in Etsy.

Please follow this tutorial for step-by-step instructions on how to set up your Etsy shipping correctly.