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Disconnecting and reconnecting your eBay account
Once you connect your eBay account with Crosslist, the connection made between eBay and Crosslist is cached at the level of your eBay account.
Because of this, it may be difficult to disconnect your account again to link another eBay account.
To disconnect your eBay account and link another eBay account, you can follow the steps below:
- Navigate to the bulk import tool for eBay within Crosslist.
- In the green bar that says You are connected with your eBay account, click Click here to disconnect your account.
- Go to eBay and log out from your account. Make sure you are logged out from ALL eBay accounts.
- Clear your browser cache as follows:
- On your computer, open Chrome.
- At the top right, click the three dots.
- Click More tools and then Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to Cookies and other site data and Cached images and files, check the boxes.
- Click Clear data.
- Go back to the bulk import tool for eBay.
- In the red bar that says Please connect your Ebay account to import products, click Click here to connect your other account.
- In the pop-up screen, login with your other eBay account and accept the connection.
- Success, you have linked your other eBay account to Crosslist.