Managing shipping profiles

Each marketplace has its own shipping rules.

Some only allow prepaid labels, others let you handle shipping yourself, and some offer local pickup options.

To simplify this, Crosslist uses shipping profiles based on three standardized shipping methods:

• Prepaid shipping — the marketplace provides the shipping label
• Ship yourself — you create or upload your own shipping label
• Local pickup — the buyer picks up the item in person

When you create a shipping profile in Crosslist, you choose one of these methods and configure the relevant details, such as domestic price, international price, or label instructions.

Crosslist automatically matches your profile to what the selected marketplace supports.

Unsupported methods are hidden, so you’ll only see valid shipping options for each platform.

Configuring your shipping profiles

To configure your shipping profiles, go to your shipping profiles.

Or follow these steps:

1. Click Account at the top right of your screen
2. Go to Shipping profiles in the account menu
3. Select the marketplace of your choice on the left

You'll now see a screen that looks like this:

Here you can create new Crosslist shipping profiles for each marketplace, update existing ones, or remove them if no longer needed. A default shipping profile is automatically created for every marketplace with preset settings.

You can change your default shipping profile using the Set default button in the corresponding row.

If you have multiple Crosslist shipping profiles for a marketplace, you can choose which one to use on the listing detail page. Click Set shipping profiles in the listing detail form to open a modal where you can select a shipping profile for each marketplace.

The selected profile will be saved together with the listing, and will be applied automatically on each post or update of this listing.

By default, the system will apply your designated default profile for each listing.

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For detailed info on how shipping works per marketplace — and how it ties into your Crosslist shipping profiles — check the individual marketplace guides:

• eBay
• Etsy
• Depop
• Facebook Marketplace
• Grailed
• Mercari
• Poshmark
• Shopify
• Starluv
• Vinted
• Whatnot

Setting up defaults

Crosslist lets you set default shipping values per marketplace, including weight, dimensions, and shipping price.

This is useful if you're frequently listing similar items and want to avoid entering the same details repeatedly.

You can configure your default settings here.

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If you enter specific shipping details in the listing form, they will override your default values.

This gives you flexibility to make one-off changes without altering your saved defaults.

For Mercari and Facebook Marketplace, you can also set a preferred shipping carrier — useful if some carriers are more reliable or affordable in your region.

Currently supported carriers:

• DHL
• FedEx
• UPS
• USPS

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If your preferred carrier is not available, Crosslist will automatically choose the cheapest available option.

If your preferred carrier has multiple rates, we’ll still choose the lowest cost.